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FAQ

/// FAQ

Where is Universal Music Group located?

UMG has offices in 72 countries. UMG’s corporate headquarters are located at 2220 Colorado Avenue, Santa Monica, CA 90404 and 1755 Broadway, New York, NY 10019.

How do I obtain information on internships and employment at your organization?

Universal Music Group is unable to accept unsolicited resumes. In the U.S., please visit our Job Opportunities site http://www.careers-umusic.com/umusic/jobboard/ to see if there is a position that suits your skills. In the UK, please visit http://83.245.79.73/~umusic/careers. For other Labels (Outside U.S.) page, please visit label-outside-us and select your local Universal Music Site.

How do I submit a demo to Universal Music Group?

Unfortunately, Universal Music Group does not accept unsolicited material. Your material must be recommended to one of our labels' A&R departments by a well-known manager, agent, producer, radio DJ or other music industry professional.

I am interested in licensing music for one of my projects (motion pictures, television and radio, commercial, live performance, home video, in-house video, ringtones, consumer products/merchandise, karaoke, and other projects)? How do I go about doing this?

If you would like to use the recording of a Universal Music Group artist please contact our copyright and licensing division at 310/865-0770.

If you would like to obtain rights to use a song or lyrics from a song that is administered or published by Universal Music Publishing Group you may contact UMPG’s Film & TV Licensing department at:

Telephone: 310/235-4721
Fax: 310 /235-4905
E-mail: umpg.licensing@umusic.com
Website: http://www.synchexpress.com or http://www.umpg.com

If you are unsure whether UMPG is the proper contact for your request, information on a song’s publishing company is usually found on the album’s packaging.

I believe that I may be owed royalties from Universal Music Group, who may I contact for assistance?

If you believe you are owed either artist or mechanical royalties, or have not received a statement, we may not have your correct address on file. Please use the address search function at http://umgroyalty.com/wearelooking.aspx to verify if you are on the mailing list.

If you have an issue related to artist royalties, you may leave a message with the Royalties Help Line (1-800-439-9715) or contact us by email at RoyaltyHelp@umusic.com. Please include your phone number in case we need to speak with you to answer your inquiry.

For questions involving mechanical royalties, you may leave a message with the UMPG Royalty Help Line (1-888-474-4979) or contact us by email at umpg.royalty@umusic.com. Please include your phone number in your message.

I am interested in buying music from your company. Can I purchase this from you directly?

We encourage you to visit your local record store or visit http://www.musicunited.org/6_legalsites.aspx (in the U.S.) or http://www.pro-music.org/Content/GetMusicOnline/OnlineStores.php (outside the U.S.). These sites provide a complete listing of legitimate music services and websites.

I found your music being distributed or sold illegally on another web site or service. How can I report this?

If you see an example of UMG music being illegally distributed please feel free to contact us at http://privacypolicy.umusic.com/piracy.

If you have additional questions, please send us your feedback communications@umusic.com. Please realize that we receive many information requests and will only be able to answer questions for which we can provide answers.